Privacy Policy

Checkbox Entertainment LTD operates and publishes the mobile game Idle Obelisk Miner.

This Privacy Policy explains what information we collect when you play Idle Obelisk Miner, why we collect it, how we use and protect it, and the choices and rights available to you.

We aim to collect only the information reasonably necessary to operate, support, improve and secure the game.

For the purposes of identifying us (the data controller), here are our full details and contact information:

Checkbox Entertainment LTD
17 Mandeville Street, Portadown, Craigavon, Co Armagh, Northern Ireland, BT62 3PB
United Kingdom
privacy@idleobeliskminer.com

Short Summary

We use a unique account identifier (UserID) to store your game progress in the cloud. Your save includes information such as progression, currencies, unlocks and purchases. We use some of this information in aggregate (Non-identifiable) to understand and improve game balance such as finding out what percentage of players are at a specific obelisk level. A limited number of authorised team members can access individual saves when needed for support or technical work, but none of the information we store relates back to the players real world identity, we do not store things such as email addresses or real names, and all of the payment information is handled by our payment providers such as Google and Apple - we don’t receive any of that data, but we do use save data identifiable to your UserID to analyse the various game states. We do NOT sell your personal information and we do not show third-party advertising inside of the game.

1 - Information We Collect

As Idle Obelisk Miner uses cloud saving and requires stored data to track progress such as your currencies and levels, we collect and store various types of relevant information.

Account Identifiers

When you play the game, we assign your game account a unique internal identifier. This identifier is a randomly generated string used to distinguish your game account from other accounts and also to associate your cloud save with you.

We may also receive identifiers from authentication providers where you choose to connect your account using services such as Apple, Google and Discord. These identifiers do not give us any details about your real world identity, but they allow us to recognise the same game account over time and associate your progress, if you swap devices or to query any questions a user has about their save.

Game Save and Progression Information

We store your game save so that your progress and account features can function.

This includes information such as:

• Game currencies;
• Obelisk levels and general progression;
• Challenges;
• Skills;
• Unlocked pets and pet levels;
• Items and quantities;
• Upgrades;
• Game settings;
• In-app purchase unlocks;
• Other information forming part of your game state.

This information is associated with your game account identifier (Your unique internal user identifier)

Purchase Information

If you make an in-app purchase, Apple or Google processes the actual payment and we receive zero payment details.

For the avoidance of doubt, we do NOT receive your payment-card details from Apple or Google.

We will, however - store information about purchases associated with your game account, including:

• Applying a unique transaction ID to each purchase that can be linked to your User ID;
• Which products were purchased;
• Purchase history.

We use this information to provide purchased content, such as permanent upgrades and store that within your save data, we also use it to restore permanent benefits in some cases and maintain the integrity of your account.

Diagnostic and Technical Information

We may also collect technical information required to maintain and troubleshoot the game, including:

• Crash information;
• Diagnostic logs;
• App version;
• Device version;
• Other diagnostic data.

2 - How We Use Your Information

We use information for the following purposes:

• Providing the Game - We use account identifiers and save data to load, maintain and synchronise your progress. This includes storing all relevant save data in the cloud to ensure your data doesn’t get lost.
• Account Management - We use authentication information from providers such as Google and Discord to enable account access, recovery, cloud saving and account deletion.
• Game Balancing and Analytics - We analyse gameplay and progression to understand how players interact with the game and to improve balance, difficulty, progression and game design.
• Troubleshooting and Customer Support - If required and where necessary (for example if your account is broken for some reason) - authorised members of our team may clone or reproduce a player’s save state in a development or testing environment to identify and diagnose the problem.

3 - Game Analytics and Aggregated Information

We use information contained in game saves to understand overall player progression and improve the game, for example we may analyse:

• How many players reach a specific obelisk level;
• Where players appear to get stuck without much progress;
• Distribution of game currencies or upgrades at each obelisk level;
• Challenge completion rates;
• Pet unlock rates;
• Purchase trends.

While this save information is associated with individual game accounts - all of the data analysed takes an aggregated approach.

Aggregated data means the user can not be identified from the observable datasets, and all information is grouped rather than individual player records. For example, a report might show the percentage of players who have reached a particular level rather than identifying each individual player.

Access to the raw save information linked to a user identification number is restricted to authorised personnel who require it for operational, security or support purposes. The other members of the team - where relevant, can only observe this aggregated data, and access to this data is restricted behind various security measures such as two-factor authentication to ensure it’s safety.

4 - Customer Support and Save Reproduction

If you contact us about a problem with your account, game progress or any problem directly relating to your save - authorised personnel may need to inspect your account or save data.

To do so, we may create an internal copy of your save in a testing environment so that we can reproduce and diagnose the problem you reported.

These copies are used only for troubleshooting, development and support purposes and are accessible only to personnel who require access.

5 - Third-party Services

We use third party service providers to operate and understand the game, these may include:

Apple & Google

Apple and Google may process information relating to authentication, app distribution, in-app purchases and more under their own privacy policies.

AppsFlyer

We use AppsFlyer for advertising attribution and measurement of campaign performances. AppsFlyer helps us understand aggregated information such as:

• Installs attributed to specific advertising campaigns;
• User acquisition;
• Active Users;
• Revenue attributed to specific advertising campaigns;
• Return on advertising spend.

We do NOT use AppsFlyer to display advertising inside of Idle Obelisk Miner.

Information processed by AppsFlyer depends on the configuration of the AppsFlyer SDK - which we configure for attribution and analytics purposes.

6 - Who Has Access to your Information?

Access to account linked game information is limited according to our operational requirements.

Raw player save information is accessible only to a small number of authorised personnel who are responsible for infrastructure, support or debugging that required individual save state access.

Other members of our team generally work with aggregated game information that does not display individual account records and no information can directly be traces back to an individual user identification number.

We may also provide information to service providers that process information on our behalf, such as hosting, authentication, diagnostics or attribution providers.

We do NOT sell players personal information.

7 - Data Retention

We retain account and save information for as long as your account remains active or as necessary to ensure we can provide the game.

If you delete your account, we delete all of your save data instantly so all that is left is a UserID that can no longer be linked to any data, except where information must be retained for legal, security, fraud or financial record keeping purposes.

When Internal troubleshooting requires the use of copies of save data, they are deleted when the issue has been resolved and the investigation for which they were created has been finished.

8 - Account and Data Deletion

You may delete your game account and save by opening the menu, selecting the “cloud” menu, clicking “delete cloud save” twice to confirm, then clicking delete on the popup warning twice to confirm you want to delete your progress forever. These steps are to ensure you do not delete your data accidentally.

You may also request deletion by contacting privacy@idleobeliskminer.com.

9 - Security

We use technical and organisational measures designed to protect information against unauthorised access, loss or misuses.

10 - Children’s Privacy

Idle Obelisk Miner is NOT directed toward children under 18.

11 - Changes to this Policy

We may update this privacy policy to reflect changes to the game, our services, legal requirements or our data practices.

We will update the “Last Updated” date when we make changes and where required provide additional notice of any changes.

12 - Contact Us

For privacy questions or requests, email us directly using our business information and contact details here:

Checkbox Entertainment LTD
17 Mandeville Street, Portadown, Craigavon, Co Armagh, Northern Ireland, BT62 3PB
United Kingdom
privacy@idleobeliskminer.com